Audiovisual Integration and Design Services

Our Project Principles

Our guiding project principles of clear communication, user-first design, and reliable support serve as the foundation of our work. When you choose Avidex as your partner on your audiovisual project, you'll receive a team of experts dedicated to meticulous planning, expert AV design, and precise project management.

• Steadfast Project Management

  

  A dedicated Avidex Project Manager will be assigned to your team at the onset of your project and work closely to ensure clear communication and timely deliverables throughout the span of the work.
  
  Our Project Managers are PMP certified and use proven industry standards in their daily management practices.
  
  During the planning phase, they’ll articulate the scope of work and build the implementation plan, managing risk and proper documentation. During implementation, they’ll ensure workmanship quality and daily project metrics.

• User-first AV Design and Engineering

  Every Avidex project, big and small, starts with system design and engineering. Involving our AV design team early in the process saves time and money by ensuring your system integrates properly within the design space. The design and engineering teams use a holistic model to create a system, considering not only the technical aspects but also the architectural, environmental, budgetary, and workflow.

  After the designs are rendered in CAD, the approved designs will be translated to paper in the documentation phase of the project.

• Impeccable Programming

  No matter how complex the project, the end goal is user simplicity. For this reason, we provide control system programming and touch panel design services for our AV solutions. Our certified programmers design for reliability, adaptability, and useability. Additional integrations can be added without fear of a complete overhaul.

• Thorough Documentation

  We work hard to take the intimidation out of audiovisual and unified communication systems. In the Documentation phase, we move the approved concepts and specifications to paper in the form of detailed project technical documents. These may include:
  
  

  • Systems Engineering and CAD Design Drawings

  • Architectural, Electrical & System Specifications

  • Functional, Performance & Installation Specifications

  • Equipment schedules, Project Reports & Cost Estimates

  • Equipment Operations Manuals

   

  Our goal is to ensure that our clients completely understand and will fully benefit from the features and functionality of their AV and UC solutions.

   

  As an added service, we offer practical systems training classes specific to your organization’s needs.

• Lasting Service and Support

  The Avidex Client Success Group has a wide array of support solutions designed to provide your organization with flexible, scalable service and support options from our comprehensive portfolio of services. Our Client Success Group consists of technicians, engineers, administrators, and managers all working together to provide you and your organization with premier technical support, customer service, managed services, and problem resolution. Whether you require a Time and Material solution, a Global Maintenance and Support Agreement, or a Managed Services solution, Avidex is committed to providing your organization with the right support services and a better customer experience.
  
  Learn More About Our Managed Support and Service